Professional software to help you improve your booking experience

4 Sep, 2018 · 4 min read

My business is a new product designed specifically to help independent instructors run their business with ease, and ultimately to help them provide a better experience for their customers.

To sign up simply log in to your user area and click on the My Business header in the menu bar, see below. 

With this software you can run your entire business in one place. You can now add your own clients and bookings to the calendar, send them tailored confirmations and take payments all in one place. It is your own personal piece of software that you can tailor to suit your needs.

The service fee Maison Sport currently applies to bookings via the online website will not apply to My Business - the only charge is 1.99% for card payments. The software is currently free to use for the 18/19 winter. 

FAQs

Are there any fees for using My Business?

For the coming 18/19 winter, you can use My Business for free. The only fee that applies is for when you take payments by credit/debit card, this is a fixed 1.99% fee. There are no fees charged to your returning customers.

Can I use My Business for clients that previously booked me on Maison Sport?

Yes, when you’re creating a booking, it’s easy to select a client that already has a Maison Sport account.

When am I paid for bookings I take on My Business?

In the event your customer pays for the lessons by credit card on the Maison Sport platform you are paid immediately, funds generally take 3 to 5 working days to appear in your bank account.

If I book lessons for a returning client, will they be shown other instructor’s profiles on Maison Sport?

No, the system is completely different to the marketplace side of the platform. When you book lessons for a returning client, you can send them an automated email which contains a summary of the booking and a link to make payment by credit card. Your customer is taken straight to a login page and they then make payment on the following page. Our aim is to make it as easy for your customer to pay for the lessons as possible.

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