Maison Sport
Customer Cancellation Policy

Your order is cancelled when...

Your reservation is officially cancelled when you click the ‘cancel this booking’ button on a confirmed reservation. If you’re due a refund, we will automatically credit the card you used to make the original payment (it may take up to 5 days for the funds to re-appear in your account).

Ski school group lessons follow the 'Flexible' cancellation policy below. For private lessons, the independent instructors choose from one of the following two cancellation policies, you can see their policy on their profile and it will be detailed on your booking.

Our policies in detail

21+ Days Before

95% refund
95% refund
100% refund (minus fee)

15-21 Days Before

50% refund
95% refund
95% refund (minus fee)

7-14 Days Before

No refund
95% refund
95% refund (minus fee)

Less Than 7 Days

No refund
No refund
No refund

Our polices compared

Flexible
Super Flexible
Enhanced Cancellation
Additional add on at checkout

Equipment rental cancellation

You can cancel your equipment rental by clicking on the cancel button at the bottom of your Skiset booking in the bookings area of your Maison Sport account.

You will receive a full refund if you cancel the booking more than 48 hours before the rental start date. Any cancellation made less than 48 hours before the rental start date will not be entitled to a refund.

FAQs about cancellation

Have some questions about our cancellation policies? Hopefully we have all the answers here for you.

Still have a question?