Maison Sport Customer Cancellation Policy

Maison Sport allows instructors to choose among three cancellation policies (Flexible, Moderate, and Strict) that we will enforce to protect both customer and instructor alike. Each listing and reservation on our site will clearly state the cancellation policy.

 


Cancellation due to COVID-19

If you’re unable to take your lessons due to any of the reasons below, you will receive a full refund for your booking, including the Maison Sport booking fees:

  1. If the resort where your lessons are due to take place is closed due to COVID-19.
  2. In the event the instructor has to cancel your lessons.
  3. If the border to the country where your lessons are due to take place is closed and you cannot enter the country.
  4. If the border of your home country is closed and you cannot leave the country, or re-enter after your holiday.

* In the event you need to cancel, to receive a full refund the booking must be cancelled at least 24 hours before the start of the first lesson of the booking.

* For the avoidance of doubt, in the event you cancel a lesson due to contracting COVID-19, you will be refunded in line with the instructor’s cancellation policy detailed below. We recommend ensuring you have the appropriate level of travel insurance to cover this situation.

 


Flexible

In the event of cancellation, reimbursement will be calculated as a percentage of the total cost of all lessons booked, as follows:

 

Moderate

In the event of cancellation, reimbursement will be calculated as a percentage of the total cost of all lessons booked, as follows:

 

Strict

In the event of cancellation, reimbursement will be calculated as a percentage of the total cost of all lessons booked, as follows:

The currency of the country of your chosen resort differs from the currency of the country of the main resort

16-Digit Card Number

First day

Last day

Please check the internet connection

Apply filter

Filter

Apply sort

Sort by