The crucial difference between Maison Sport reviews and Trip Advisor reviews

6 Mar, 2019 · 4 min read

Whilst we think TripAdvisor style reviews are really useful for booking hotels, restaurants, specific guided tours etc.. they’re not quite as useful for booking ski lessons and here’s why;

According to a recent survey, 90% of consumers read online reviews and 88% of them trust the online reviews as much as personal recommendations. It’s fair to say that this makes reviews important to almost any business, especially those that sell high value products or services.

For you as a customer, it is and should be a vital aspect of booking your ski lessons. TripAdvisor/Feefo etc provide a great platform for customers to review ski schools and If you search for ski schools in a given resort, some schools will have more than 100 reviews, typically over a 5-10 year period. 

Whilst these reviews are great, you will more than likely be reading a review of an instructor that you won’t be skiing with, making it virtually irrelevant. Only if you manage to request that instructor or that review describes the great customer care of the ski school will you benefit from reading it.

On Maison Sport you choose and book the instructor directly through the platform. Once the lesson is completed you are invited to leave a review. This means that each review is real, and allows you to make an educated decision about which instructor you think will be best for yourself or your children - over 70% of all lessons on Maison Sport are reviewed. 

At Maison Sport we think these reviews are incredibly important. It helps you decide whether an instructor regularly delivers a high quality service and also what type of lessons they have previously provided. For instance, if the reviews often refer to teaching children, you can be more confident that the instructor is going to do a great job teaching yours.

Because such a high percentage of our customers leave reviews (70%+), you can be confident that you are getting the full picture and not just a glimpse. It also means that some instructors have more reviews than entire ski schools do on Tripadvisor. 

If you are looking for lessons this winter be sure to check out the great selection of instructors listed on Maison Sport.

 

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